“We praise the recently-deployed technology and services from the MOVUS Customer Success team as helping to indicate early issues with our assets and reduce unplanned downtime during busy periods of the year. Now we are taking advantage of the FitMachine to better plan downtime and maintenance.”Reliability Director
FitMachine sensors were installed at our customer’s refinery and gathered the assets performance baseline within a week through the (machine) learning process.
Three weeks later, FitMachine detected a rapid change in behaviour at one of the slurry pumps, with vibration and acoustic levels both increasing. Our Customer Success team immediately notified the maintenance planner, who welcomed the alert, continued monitoring the asset, and sent out a specialist to inspect the asset. No apparent abnormalities were found at that stage.
Within hours, the temperature began to increase, at which point the specialist returned and found a blown packing. Shortly after the pump was repaired and returned to normal operation.Download Case Study
The deployment of FitMachine supports our customer’s Zero fatalities and serious injuries policy as Condition Monitoring and Inspection personnel no longer need to enter the hazardous area around the pump to assess the condition of this equipment.
The early warnings from the FitMachine sensors allowed the maintenance team to further investigate the reason behind the big increase in vibration and acoustics. If the MOVUS platform wasn’t deployed at this time, the fault could have caused a critical breakdown and a production interruption during a busy period.
FitMachine detected condition degradation and sent an alert only five weeks after sensors were installed.
The FitMachine alert provided our customer with crucial historical and real-time condition data of their asset to support their decision of intervening and avoiding a catastrophic failure.